- Online advance ticket sales will end at midnight on Monday the week of the events.
- WILL CALL ticket pickup. A valid government issued ID matching the purchase information along with the Credit Card used for the purchase will be required. NO EXCEPTIONS.
- All sales are final. Absolutely NO refunds or exchanges.
- All events are 21 and over.
- All events are rain or shine.
- Artists are subject to change, cancellation and or replacement, including on the dates of performance and scheduled talent.
WRISTBANDS & TICKET INFORMATION
- You will immediately receive an order confirmation e-mail.
- Passes WILL NOT be mailed. Weekend Passes and individual tickets will be available at WILL CALL in the lobby of our main hotel or at the door of any event.
- Any disputes arising out of a ticket purchase online or at the event will be governed by Florida law. Wearing a wristband is a condition of attending this event. All sales are final. No refunds. No exceptions.
All guests agree to participate in promotional, publicity, or merchandising pictures of the guests during this event. The guest hereby agrees that 2Fly Entertainment, dba SweetHeat Miami, may use film and photography from our events, including images of our attendees, for promotional and advertising purposes. The guest hereby authorizes the reproduction, sale, copyright, broadcast and /or distribution of said video, sound recording and pictures without limitations. The guest further agrees and releases 2Fly Ent dba SweetHeat Miami, their sponsors, representatives and agents from any liability, loss, expense or claims arising from distribution, broadcast, sale or use of his or her likeness or voice. The guest certifies that he/she is over 21 years of age. If a guest desires not to be included in any promotional videos and pictures, please avoid the camera and if you feel you were photographed or filmed, let the camera person know 2Fly Ent dba SweetHeat Miami, can not guarantee your likeness will be not be included in promotional or news materials.
Are there ID requirements or an age limit to enter the event?
What are my transport/parking options getting to the event?
- You must be 21+ to attend all events. Photo ID will be required at the entrance to all events.
Where can I contact the organizer with any questions?
Is my registration/ticket refundable or can it be transferred?
- All South Beach hotels offer valet parking or you can uber/lyft to events!
- All purchases are non-refundable and cannot be transferred